A personal service delivered in our practice by The Hearing Care Partnership

The Hearing Care Partnership

The Hearing Care Partnership share the same values that we have – delivering the highest standard of care to all their patients. They put the patient at the heart of everything they do to provide total reassurance and peace of mind.

All hearing services are carried out by our fully qualified and registered Audiologist, Sarah Cain. From the moment you walk in the door you’ll receive a perfectly personal service, offering the latest hearing technology alongside rigorous care and clinical excellence.

Sarah will be working in the practice offering:

  • Complimentary Hearing Test
  • Ear Wax Removal
  • Tinnitus Consultations
  • Hearing Protection

To book an appointment please call 01432 818115

Sarah Cain
The Hearing Care Partnership

We are excited to be working with The Hearing Care Partnership, to provide patients with the same high standard of care for their hearing as we provide for their vision.

The Hearing Care Partnership Motto

Complimentary Hearing Test

Regular hearing tests are vital as hearing can deteriorate gradually, so issues are easier to correct the sooner they’re detected. All hearing assessments with The Hearing Care Partnership are thorough, personalised, carried out by our expert Audiologist and free of charge.

Ear Wax Removal

Our Audiologist, Sarah, uses the latest, safest techniques, including microsuction, to remove ear wax and help keep your hearing crystal clear.

Tinnitus Consultations

Our complimentary tinnitus consultations are designed to help you manage this sometimes frustrating condition even if you experience symptoms persistently.

Hearing Protection

The Hearing Care Partnership offers specialist hearing protection, including custom-moulded ear plugs that are perfectly tailored to you and your lifestyle.

The Hearing Care Partnership

What does the world really sound like when you have a hearing loss?

Hearing loss is a largely misunderstood condition, despite age-related hearing loss being part of the natural aging process. At The Hearing Care Partnership, as part of our campaign to help more people live their lives to the full, we’ve teamed up with Sideways Productions to help people better understand the effect hearing loss can have on an individual’s quality of life.

To learn more about The Hearing Care Partnership, visit their website by clicking here.


“Sarah was thorough, encouraging and very very patient. I am completely happy with my hearing aids and so grateful to Sarah for her care.”


“Very friendly. Clear, thorough explanations and hearing test. Painless ear wax removal. Excellent.”


“Most impressed with the care, dedication and service given by Sarah, from initial consultation to follow up appointments.”

Elizabeth's story Elizabeth Omar with Audiologist Sarah Cain and CEO Nick Black

I always knew I had a problem with my hearing but thought it wasn't bad enough to need hearing aids, it wasn't until I was 38 that I got my hearing tested.

I often struggled to hear if there was background noise or if the person talking to me was not facing me. I often guessed what people were saying or asked them to repeat it multiple times. I am a musician and often struggled to hear the vocals and guitar parts of songs, so I learned to play the bass guitar as I could hear that part best.

After my hearing test, Sarah explained to me that I have a type of hearing loss known as 'cookie bite.’ I misheard and thought she had said cuckoo-bar. Sarah explained that my mid-range hearing is poor and that this condition is congenital - I've had it since I was born. Cookie bite hearing loss affects how I hear speech and music.

I decided to go ahead and invest in a pair of hearing aids, Sarah fitted them and explained how to look after them. She showed me how to connect them to my phone so I can listen to music through them and take calls through them too.

Where to find us
38 St. Owen Street,
Hereford HR1 2PR
Opposite Cantilupe Surgery

Eyelife patients are entitled to a 10% discount on all products and services provided by The Hearing Care Partnership

Ready to book an appointment?

01432 818115

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